Terms & conditions
These Event Terms govern your purchase of tickets for EVERYBODY Community Life Drawing Circle from Laura J Brown, trading as Incalculable (“the Organiser”, “we”, “us”). Tickets are sold through the Ticket Monkey platform; Ticket Monkey Ltd provides the booking service and charges any booking fee separately under its own Customer Purchase Policy.
Contents
- Who you are buying from
- Your ticket and the event
- Prices and payment
- Delivery and admission
- Age restrictions and ID
- Refunds, cancellations and changes
- If you cannot attend; resale
- Behaviour and your responsibilities
- Health and safety
- Our liability to you
- Your personal data
- Complaints and contact
- Governing law
1. Who you are buying from
Your contract for this ticket and event is with Laura J Brown, trading as Incalculable, 115 Hollands Avenue, Folkestone, Kent, CT19 6PP. Laura is the seller of, and is responsible for, the event and the ticket. Ticket Monkey Ltd operates the booking platform and is responsible only for the booking service and any booking fee it charges, as set out in its Customer Purchase Policy and Website Terms of Use.
2. Your ticket and the event
A ticket is a personal, revocable licence to attend a life drawing session at Sunflower House on the relevant event date and time. The event details and running order are as described at the time of sale and may be subject to change, e.g. different model and/or facilitator.
3. Prices and payment
The four different pay-what-you-can ticket price options (face value) are set by and shown before you pay. Ticket Monkey adds a separate booking fee, but this hasn't been passed on to you, we are absorbing these costs. If you'd like to support the sustainability of this community project, please consider purchasing a higher tiered ticket to help us cover costs. All prices are in pounds sterling (GBP) unless stated otherwise.
4. Delivery and admission
Tickets are issued electronically and accessed through the Ticket Monkey app or as an e-ticket / QR code. You must present a valid ticket for admission. Please keep your ticket secure; we are not responsible for tickets lost or shared due to your own error, though you should contact us if you have a problem.
5. Age restrictions and ID
This event is 18+.
6. Refunds, cancellations and changes
As the seller, we are responsible for refunds relating to the event. If we cancel the event, you are entitled to a refund of the face value of your ticket. If we reschedule, your ticket will normally remain valid for the new date; if you cannot attend the new date, you may request a refund of the face value. Refunds are made to your original payment method without undue delay and within 14 days.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the 14-day cooling-off right does not apply to tickets for dated leisure events, so tickets are otherwise non-refundable. This does not affect your statutory rights, including under the Consumer Rights Act 2015.
7. If you cannot attend; resale
Tickets are for personal use and must not be resold for profit or transferred in breach of these terms. Tickets resold or transferred in breach may be cancelled without refund and entry refused. If you cannot attend, it is ok for you to pass your ticket on to a friend, please email us at laurajbrown88@gmail.com to let us know if you'd like to transfer your ticket.
8. Behaviour and your responsibilities
You must comply with the venue’s rules and the instructions of event staff, and behave in a way that is safe and respectful to others. We may refuse entry to, or remove, anyone who is abusive, intoxicated, or poses a risk to safety or the running of the event, without refund. Please ensure you have read the Safe Spaces Policy in the FAQs.
9. Health and safety
You attend the event at your own risk in respect of matters outside our reasonable control, and must follow all safety instructions. If you have accessibility requirements, contact us in advance at laurajbrown88@gmail.com.
10. Our liability to you
Nothing in these terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for your statutory rights that cannot be excluded. Subject to that, we are not liable for loss that is not reasonably foreseeable, or for matters outside our reasonable control. Our total liability to you in connection with a ticket will not exceed the face value you paid for it, except where the law requires otherwise.
11. Your personal data
We are the controller of personal data we use to run the event and manage your attendance, and we will handle it in line with our own privacy notice. Ticket Monkey processes ticket-sale data on our behalf as our processor, under its Data Processing Agreement, and processes some data as its own controller as described in its Privacy Policy. Our privacy contact: laurajbrown88@gmail.com.
12. Complaints and contact
If something goes wrong, please contact us first at laurajbrown88@gmail.com so we can put it right. For issues with the booking platform or your booking fee, contact Ticket Monkey at support@ticketmonkey.co.uk.
13. Governing law
These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the UK, you may also bring proceedings in your home jurisdiction.
